Privacy Policy
Last Updated: 21/07/2025
Introduction
Clan Labs ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services ("Services").
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information from you:
- Contact Information: Email address, Discord username, and other similar contact data.
- Account Information: Information related to your account setup, such as usernames and roles within your groups.
- Payment Information: Billing address and payment details when you subscribe to our Services.
1.2 Usage data
We collect information about your interactions with our Services, including:
- Log Data: IP address, browser type, pages visited, time and date of your visit, time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
2. How We Use Your Information
We use the collected information for various purposes:
- To Provide and Maintain Our Service: Including monitoring the usage of our Service.
- To Manage Your Account: To manage your registration as a user of the Service.
- For Billing and Payments: To process transactions and manage your subscriptions.
- To Communicate With You: To send you updates, notifications, and other administrative messages.
- To Improve Our Service: To understand how our Service is used and to improve and customize it.
3. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors to perform Service-related services.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where we are legally required to do so.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to access and receive a copy of the personal information we hold about you.
- Rectification: The right to correct any inaccuracies in your personal information.
- Erasure: The right to request the deletion of your personal information.
- Restriction of Processing: The right to request the restriction of processing of your personal information.
- Data Portability: The right to request the transfer of your personal information to another organization.
- Object: The right to object to our processing of your personal information.
6. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]